Privacy Policy

Tenraku (hereinafter referred to as "our store") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as information that can identify a specific individual from the information alone, such as data related to appearance, fingerprints, voiceprints, and health insurance card insurer number (personal identification information).

Article 2 (Method of collecting personal information)

When users register to use our store, we may ask for personal information such as name, date of birth, address, telephone number, email address, credit card number, and driver's license number. In addition, we may collect transaction records and settlement information, including personal information of users, made between users and our partners, from our partners (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as "partners").

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows: To provide and operate our services To respond to inquiries from users (including identity verification) To send emails regarding new features, updates, campaigns, etc. of the service the user is using, as well as information about other services provided by our company To contact users as necessary, such as for maintenance and important notices To identify and refuse users who have violated the terms of use or who are attempting to use the service for fraudulent or unjust purposes To allow users to view, change, delete, and view their own registered information To charge users for paid services Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change. If the purpose of use is changed, the user will be notified of the changed purpose by the method specified by our store or the changed purpose will be announced on this website.

Article 5 (Provision of personal information to third parties)

Our store will not provide personal information to third parties without the user's prior consent, except in the following cases. However, except as permitted by the Personal Information Protection Act and other laws and regulations. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person in question When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the person in question When it is necessary to cooperate with a national institution, local government, or a person commissioned by them to carry out the affairs prescribed by law, and obtaining the consent of the person in question may hinder the performance of the affairs. When the following items are notified or announced in advance and our store has notified the Personal Information Protection Commission. The purpose of use includes provision to third parties. Items of data to be provided to third parties. Means or method of provision to third parties. To stop providing personal information to third parties at the request of the person in question. Method of accepting the request of the person in question. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be a third party. When we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use When personal information is provided in connection with business succession due to a merger or other reason When personal information is used jointly with a specific person, and the person is notified in advance or made easily accessible to the person of the fact, the items of personal information to be used jointly, the scope of the people using the information jointly, the purpose of use of the people using the information, and the name or title of the person responsible for managing the personal information.

Article 6 (Disclosure of personal information)

When requested by the person to disclose personal information, we will disclose it to the person without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of this without delay. When there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party When there is a risk of significant interference with the proper implementation of our business When it violates other laws and regulations Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If the personal information held by our store is incorrect, the user may request that our store correct, add, or delete the personal information (hereinafter referred to as "correction, etc.") in accordance with the procedures set forth by our store. If our store receives a request from the user as described in the previous paragraph and determines that it is necessary to comply with the request, it shall correct the personal information without delay. If our store makes corrections, etc. based on the provisions of the previous paragraph, or decides not to make corrections, etc., we shall notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

If our store is requested by the individual to suspend or delete the use of personal information (hereinafter referred to as "suspension of use, etc.") because the personal information is being handled beyond the scope of the purpose of use or was obtained by illegal means, we will conduct the necessary investigation without delay. If our store determines that it is necessary to comply with the request based on the results of the investigation in the previous paragraph, we will suspend the use of the personal information without delay. When the Company suspends use based on the provisions of the preceding paragraph, or when the Company decides not to suspend use, the Company shall notify the User without delay. Notwithstanding the preceding two paragraphs, if the suspension of use would be costly or it would be otherwise difficult to suspend use, and if alternative measures necessary to protect the User's rights and interests can be taken, the Company shall take such alternative measures.

Article 9 (Changes to Privacy Policy)

The contents of this Policy may be changed without notifying the User, except for matters otherwise specified by law or otherwise in this Policy. Except as otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Point)

For inquiries regarding this Policy, please contact the following contact point.

Store name: Tenraku Yakiniku Shabu Shabu (Manpo Nippon Co., Ltd.)

TEL: 03-6709-8090